Delivery & Frequently asked questions
How much does delivery cost?
Enjoy free UK delivery on every order — no minimum spend required. Orders are dispatched promptly and typically arrive within 2–5 working days.
How can I contact you?
You can reach us via our Contact page or email us at get@hellovitamins.co.uk.
We aim to respond to all queries within 1-2 working days.
Can I return or exchange my order?
If your order arrives damaged or incorrect, please contact us within 14 days and we’ll be happy to help.
To start a return, email our team at support@hellovitamins.co.uk with your order number and reason for return — we’ll guide you through the process and make it as smooth as possible.
Please note: due to product safety regulations, we’re unable to accept returns or exchanges on opened supplements, but we’ll always do our best to resolve any issues quickly and fairly.
Why don’t you include fillers, binders or unnecessary additives?
We believe simplicity and transparency are key. Our commitment to clean formulations means you won’t find unnecessary fillers, binders or additives in our products – just the high-quality ingredients you need and trust
Are your products suitable for vegetarians or vegans?
Many of our products are formulated with vegetarian or vegan-friendly ingredients. Please check the “Ingredients” section on each product page to confirm suitability for your dietary requirements.
